Orders and Policies
Commercial customers must supply us with a Tax Exempt and Federal ID number.
Pricing
All price quotations are made subject to market changes, exhausted supply or shortage beyond the control of Jeffers Farms.
Ordering
All orders are confirmed with a 25% deposit to Jeffers Farms. Click here for our online order form.
Cancellations
Cancellations are subject to a 10% fee. Deposits will not be refunded if order is cancelled within ten days of delivery date. We reserve the right to reject all or any part of an order by refunding payments made.
Payment
Balance is due upon pick up or delivery unless credit terms have been arranged. Click here for our credit application. Credit approval may take up to 8 weeks.
Late Fees
Any unpaid balance is subject to a monthly service charge of 1.5% per month with a minimum of $5.00. Any customer who fails to meet payment terms will be placed on C.O.D. terms until further notice.
F.O.B. Origin Terms
All prices are F.O.B. our plantation unless otherwise stated.
Shipping
We arrange for our customers using our company driver or through a reliable local trucker. Trucking fees are due upon delivery. All trees must be counted and inspected by species and size upon delivery by a qualified responsible company representative. It is the customer’s responsibility to have ample equipment and manpower on hand at the time of the delivery ensuring and expeditious unloading time. Failure to do so will incur additional charges payable at the time of delivery to the transportation company. Any problems or discrepancies must be resolved before the driver leaves by calling our office. No adjustments will be accepted after the driver leaves. All trees accepted must be paid for in full. Return shipping charges are the responsibility of the customer if discrepancy is not reported prior to the driver leaving. Liability cease when trees are delivered to the carrier. If breakage occurs or if stock suffers through delay in transit, claims should be made immediately to the transportation company.
Tree Care
When caring for trees, please remember to keep stock out of the sun and wind until planting. Trees must be watered and planted or mulched as soon as possible after receipt. Removal of string reduces heat build-up in trees, which can lead to burning.
Special Requests
Any special requests regarding orders are subject to a 25% surcharge. This includes tagging and special tree color requests. Any tree over 12’ in height may be tagged by the customer at no charge.
Limitation of Liability
Buyer’s sole and exclusive remedies for any loss or damages shall be, at seller’s option, REFUND OF THE PURCHASE PRICE OF THE GOODS SOLD, OR REPLACEMENT IN KIND AND QUANTITY. In no event shall Jeffers Farms, Inc. be liable for any other incidental or consequential damages (including loss of profits) of any kind, whether based on contract, tort or any other legal theory. By accepting the trees, the Buyer acknowledges that the disclaimers and limitations described herein are condition of sale and that they constitute the entire agreement between the parties regarding warranty and liability.
